WGY structures our service levels in a unique way compared to any of our competitors. We do this to meet the individual needs of every client looking to use our agency.
Whether you have a leisure, corporate, or entertainment request, we have options to suit every customer’s needs, no matter how simple or detailed your request may be. We understand that each client is different and will have different needs.
Our first level of service is complimentary – If a client knows exactly where they are going, and the dates, and they only require WGY to add our special VIP touch, our agency does not charge for this type of request. We simply use our global contracts for preferred pricing. We will always include the complimentary SELECT amenities we offer with thousands of our hotel partners globally.
Every booking includes the added value of our complimentary amenities, which include but are not limited to;
$100 USD food
for two daily
offer upgrade at time
of check-in – subject
Our next level of service is the ‘A la carte – A to Z’. This service is for a client who does not necessarily know exactly where they would like to go and would like to have one of our highly experienced Travel Advisors curate an entire itinerary from A to Z. Our Travel Advisors will rework your itinerary until it is perfect. This service has a planning fee (depending on the request and length of time) and service fees that will be discussed on your preliminary call with your Travel Advisor.
The third type of service we offer is our annual WGY Indulge Membership which is our most personalized, proactive, and exclusive level of service. This membership is tailor-made to suit your individual needs and requirements. We pride ourselves on discretion, access, and exclusivity in our most prestigious membership level, including insider and
expert information to get you what you want, wherever and whenever you want it.
Seamlessly becoming a part of your life, your Indulge Life-Stylist, chosen from our most experienced experts, will sync their calendar with yourPersonal Assistant, ensuring that you have first-hand assistance wherever you are in the world at a moment’s notice. Our Indulge team always anticipates the unexpected to ensure total satisfaction.Whatever time zone you’re in, you will have access to our team of IndulgeLife-Stylists, 24/7, 365 days a year.
Your primary Indulge Life-Stylist is a “virtual” well-connected lifestyle assistant, providing you with a global network instantaneously.You will be invited to exclusive events made available to WGY IndulgeMembers only, giving you full access to our network of contacts. TheWGY’s founders themselves will personally oversee your personal IndulgeLife-Stylist.
- Unlimited requests
- Personalized service
- Discounted hotel rates and international airfares
- Hotel upgrades
- WGY Indulge card and welcome amenities
- Dedicated Account Manager
- Priority handling
- Waived travel agency fee
- Personalized luxury gifts
- Virtual personal assistant