A travel agent can make a big difference in your trip planning experience. They can save you time, money and headaches by doing the research for you and by handling all the small details that go into a successful vacation plan. But it’s important to do your homework before hiring a travel agent or travel advisor. Check out their credentials, and ask how long they’ve been in business. And, if you interview them, pay attention to how quickly and thoroughly they respond to your questions.
Look for an IATA-accredited agency with a good reputation. Also, find out whether they charge fees for booking flights, hotels and cruises. Fees aren’t necessarily a bad thing, but it’s worth knowing up front so there are no surprises down the road. And be sure to compare fees to online prices for the same services.
Another consideration is an agent’s destination expertise. Look for an agency with staffers who specialize in the areas you want to visit, and make sure they’re up-to-date on the latest news and information about those destinations. If a travel agent says they have a lot of experience in, say, New York City, but then admits to never having visited that locale themselves, consider taking your business elsewhere.
Some agencies offer discounts on airfare, hotel rooms and cruises, or have connections with a variety of providers. They can also handle complicated itineraries, such as one that requires multiple flights, stops and connecting flights. And for business travelers, they can help with the specialized requirements associated with meeting planning and attendee management.